UnityPoint Home Care

Patient Responsibility

As a patient/client of our organization, you have the responsibility to:

  • Agree to accept all caregivers without regard to race, color, religion, gender, age, gender preference, handicap or national origin.
  • Remain under a doctor's care when required by the program.
  • Provide UnityPoint at Home with all requested insurance and financial information.
  • Provide UnityPoint at Home with a complete and accurate health history.
  • Sign required consents and releases.
  • Take part in planning your care.
  • Accept the consequences, including changes in reimbursement eligibility, for any refusal of treatment or choosing not to follow your plan of care.
  • Provide a safe home environment in which your care can be given.
  • Protect your valuables by storing them carefully in an appropriate manner.
  • Cooperate with your doctor, UnityPoint at Home personnel and other caregivers.
  • Treat UnityPoint at Home personnel with respect and consideration.
  • Let UnityPoint at Home know of any problems or dissatisfactions with care.
  • Notify UnityPoint at Home when unable to keep appointments.
  • Provide a copy of your advance directive if you have one.