Patient Comments | Methodist West Hospital in West Des Moines Iowa

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UnityPoint Health - Des Moines

What Our Patients Have to Say About Us


I felt everyone I met in the hospital went out of their way to make my stay a pleasant experience

My wife was so impressed how she was included in the health care team and it was a great experience for her!

Because staff was trained to work together so well, it really made a difference in all aspects of care. Everyone was so helpful.  

My care at your hospital was outstanding! While I hope I never have to go back, I know that if I do, I will be in very capable hands. Thank you all for the superior care I received!  

Emergency Department

Everyone took the time to explain and ask for questions. They really LISTENED!

This was our first time at this location and is now our number one hospital choice. Nurses, doctors, all staff were outstanding. I have been in your ER twice and always received the same great care!

I have never in my life had a better ER experience, and I have spent a lot of time in ER's. From the minute I walked in the door, until the minute I walked out, your staff made me feel safe and at ease. I knew everything was going to be okay. 

Professional, efficient, proficient and courteous with no exception!

Outpatient Surgery

Every person I interacted with on the day of my surgery was so great. From the nurses, the the doctors, to the anesthesiologist, to the recovery nurse. They all went out of their way to make me feel comfortable and explained what was going to happen next.

Everyone was very courteous and took the time to answer any questions or concerns. They were all very professional in their jobs and were concerned about how I was feeling.


WOW! I couldn't have wished for better nurses! So caring and personable and wanted to do anything I wanted or needed. They made it an enjoyable and amazing experience.

I worried about nothing and wondered nothing because they took care of all of my needs. I have already recommended Methodist West to friends for their deliveries based on the great experience I had. I really felt cared for and a part of a family.

When we walked into the front desk, she was very friendly. I said my name and she already knew all my information. It was like I was a VIP! It was an awesome first impression.

This was my second delivery at Methodist West and I can't speak highly enough of the facility, the nurses staff and doctors in their professionalism, friendliness, etc.

Great hospital! We drove 2 1/2 hours from our home to have a baby at this hospital!


My experience was so excellent, starting with my doctor, the class on hip replacement, the admissions, pre-op, operating room staff to post operative staff. I could not have been more relaxed, cared for and informed. 

This hospital seems to me to run like a well-oiled machine. The staff worked well inter-departmentally. The nurses are some of the best I have had the pleasure of coming into contact with. The entire staff is well trained and extremely competent.

I have been telling friends and family that Methodist West is the best and the only hospital anyone should go to when needed.

I received compassionate and excellent care at Methodist West. Staff was courteous and so wonderfully helpful. Great hospital

Best hospital, nurses, staff and doctors I've ever had!

The whole staff was informative and helpful. I never felt like I didn't know what was going on.

The entire staff made me feel cared for.  Nurses, techs, cleaning staff - everyone was so polite, friendly and caring. I am so impressed and thankful!

Wonderful caring nurses who made you feel like they care and wanted you to feel comfortable.