UnityPoint Health - Des Moines

Adult Volunteer

Volunteers at Iowa Methodist, Iowa Lutheran and Methodist West make a difference for our patients, families and staff at the hospitals. We have opportunities for men and women. There can be opportunities both in patient care areas and non-patient areas such as the gift shop, family waiting rooms, clerical support, and more. A typical volunteer assignment is once a week for 2-4 hours. We ask our volunteers to make a six-month commitment.

Requirements to becoming a volunteer:

  • Have a desire to help and become a part of our health care team.
  • Complete a volunteer application (including contact information for 3 personal references).
  • Complete a simple health screening at no cost to you. A seasonal flu vaccine is required.
  • Pass a criminal background and dependent adult/child abuse registry check.
  • Attend a placement interview/orientation session.
  • Complete necessary training.

All UnityPoint Des Moines hospitals have the same requirements.  Please contact the hospital of your choice for specifics.  

Our Campuses

Iowa Methodist and Blank Children's Hospital

IMMC/BCH are not accepting Adult Volunteer applications at this time.  The application process will reopen early fall.  Please check back.  Thank you.

Iowa Lutheran Hospital

Please fill out the Iowa Lutheran Hospital Volunteer Form (on the left) to request additional information about how to become a volunteer or call 515-263-5227. A few of our volunteer opportunities are highlighted below:

Escort
Do you enjoy talking with people? Would you like to get exercise by walking while you give of your time? Are you good at putting people at ease? Then we need you! We are looking for compassionate individuals to be stationed at the main entrance of the hospital to escort patients to departments or to various testing areas. There are three shifts Monday through Friday: 7:00 a.m. to 10:00 a.m., 10:00 a.m. to 1:00 p.m., or 1:00 p.m. to 4:00 p.m.

Surgical Waiting Room Host/Hostess
We are looking for volunteers who enjoy interacting with families and staff and who would love to assist anxious families by serving as a host/hostess and as a liaison between families of patients and staff in this fast paced environment. Volunteers will also make coffee, track families and provide communication. Volunteers assist in the surgical waiting room during two shifts Monday through Friday: 7:00 a.m. to 11:00 a.m. and 11:00 a.m. to 4:00 p.m.

SHIIP Counselor
Do you enjoy working one on one with people and problem solving?  Love a good mystery?  Then the Senior Health Insurance Information Program might be for you!  We are in need of volunteer counselors that provide helpful information regarding Medicare coverage, Medicare supplemental insurance, long term care insurance or filing of Medicare claims for people 60 years of age and over. Counselors are trained through the Insurance Commissioner's Office.  Once trained must be able to analyze Medicare plans; work independently and have a positive problem solving outlook.  Very flexible scheduling.

Volunteer Office Receptionist
Are you looking for a fun and engaging activity in which you could use your office experience to help others in a friendly atmosphere? Our volunteer receptionist position may be exactly what you are looking for. Volunteer receptionists use their time and talents to assist in answering the telephone, greeting customers, managing small projects and completing basic computer tasks, etc. Their strong customer service skills helps set the tone for anyone coming into the volunteer office. From walk-in client questions to running errands and helping with projects, the volunteer receptionist is vital to helping the office run smoothly and efficiently.
A variety of shifts are available.  Monday – Friday 8:30- 12:30 and 12:30 – 3:00 p.m. 

Methodist West Hospital

The following volunteer opportunities are available at Methodist West Hospital.  If you are interested in volunteering for any of the following opportunities, please fill out the volunteer application.  After your application has been accepted, the volunteer office will contact you to discuss the health screen, orientation and training process.

Office Assistant 

Volunteer is needed 2-3 hours per week to assist staff with data entry.  This volunteer position can be done on a Thursday or Friday.  The volunteer must be able to enter data accurately and sit for a period of time.  The Volunteer office assistant will be a tremendous help to the staff in the department and work with a great team.  The volunteer will be trained by the staff. You must enjoy working on the computer and working with data entry.