UnityPoint Health - Des Moines

Adult Volunteer

Volunteers at Iowa Methodist, Iowa Lutheran and Methodist West make a difference for our patients, families and staff at the hospitals. We have opportunities for men and women. There can be opportunities both in patient care areas and non-patient areas such as the gift shop, family waiting rooms, clerical support, and more. A typical volunteer assignment is once a week for 2-4 hours. We ask our volunteers to make a six-month commitment.

Steps to becoming a volunteer:

  1. Have a desire to help and become a part of our health care team.
  2. Complete a volunteer application (including contact information for 3 personal references).
  3. Complete a simple health screening at no cost to you. A seasonal flu vaccine is required.
  4. Pass a criminal background and dependent adult/child abuse registry check.
  5. Attend a placement interview/orientation session.
  6. Complete necessary training.

Our Campuses

Iowa Methodist and Blank Children's Hospital

Please fill out the IMMC/Blank Children's Volunteer Form (on the left) to request more information on the next information meeting. These meetings are strongly encouraged. You will meet staff, review the application process and have the opportunity to ask questions.

Iowa Lutheran Hospital

Please fill out the Iowa Lutheran Hospital Volunteer Form (on the left) to request additional information about how to become a volunteer or call 515-263-5475. A few of our volunteer opportunities are highlighted below:

  • Escort
    Do you enjoy talking with people? Would you like to get exercise by walking while you give of your time? Are you good at putting people at ease? Then we need you! We are looking for compassionate individuals to be stationed at the main entrance of the hospital to escort patients to departments or to various testing areas. There are three shifts Monday through Friday: 7:00 a.m. to 10:00 a.m., 10:00 a.m. to 1:00 p.m., or 1:00 p.m. to 4:00 p.m.     
  • Surgical Waiting Room Host/Hostess
    We are looking for volunteers who enjoy interacting with families and staff and who would love to assist anxious families by serving as a host/hostess and as a liaison between families of patients and staff in this fast paced environment. Volunteers will also make coffee, track families and provide communication. Volunteers assist in the surgical waiting room during two shifts Monday through Friday: 7:00 a.m to 11:00 a.m. and 11:00 a.m. to 4:00 p.m.

Methodist West Hospital

To find out more information about the application process, please call the Volunteer Services department at Methodist West at 515-343-1088. Below are the current open positions:

  • Ambassador Volunteer
    Methodist West is looking for a volunteer at the main information desk located in the main lobby on an as needed basis. Our Ambassador volunteers assist visitors coming into the hospital as well as escort patients and their families to various locations at the hospital. If you enjoy interacting with the public and are able to walk to/from various departments at the hospital, we would love to visit with you further.

  • Gift Shop
    Methodist West is looking for individuals who enjoy working with the public and can provide retail sales in our hospital gift shop. Volunteers must have excellent customer service skills and enjoy working together as a team. Volunteers must be able to stand and walk throughout their shift. We are currently needing a volunteer for these shifts:
    •  Mondays: 10 a.m.-1 p.m.
    • Tuesdays: 10 a.m.-1 p.m.
    • Fridays: 10 a.m.-2 p.m.
  • Surgery Waiting Area Desk
    Our surgery waiting area is looking for a volunteer for our Friday morning shift from 7-11:30 a.m. and substitute volunteers. Volunteers must like to multi-task and enjoy dealing with a wide variety of people. If you like working with the public as well as working closely with staff.