UnityPoint Health - Des Moines

Adult Volunteer

Volunteers at Iowa Methodist, Iowa Lutheran and Methodist West make a difference for our patients, families and staff at the hospitals. We have opportunities for men and women. There can be opportunities both in patient care areas and non-patient areas such as the gift shop, family waiting rooms, clerical support, and more. A typical volunteer assignment is once a week for 2-4 hours. We ask our volunteers to make a six-month commitment.

Requirements to becoming a volunteer:

  • Have a desire to help and become a part of our health care team.
  • Complete a volunteer application (including contact information for 3 personal references).
  • Complete a simple health screening at no cost to you. A seasonal flu vaccine is required.
  • Pass a criminal background and dependent adult/child abuse registry check.
  • Attend a placement interview/orientation session.
  • Complete necessary training.

All UnityPoint Des Moines hospitals have the same requirements.  Please contact the hospital of your choice for specifics.

Our Campuses

Iowa Methodist and Blank Children's Hospital

The application process is closed at this time. Please check back in the fall.  We encourage you to check with Iowa Lutheran or Methodist West Hospital.

Iowa Lutheran Hospital

Please fill out the Iowa Lutheran Hospital Volunteer Form (on the left) to request additional information about how to become a volunteer or call 515-263-5227. A few of our volunteer opportunities are highlighted below:

  • Escort
    Do you enjoy talking with people? Would you like to get exercise by walking while you give of your time? Are you good at putting people at ease? Then we need you! We are looking for compassionate individuals to be stationed at the main entrance of the hospital to escort patients to departments or to various testing areas. There are three shifts Monday through Friday: 7:00 a.m. to 10:00 a.m., 10:00 a.m. to 1:00 p.m., or 1:00 p.m. to 4:00 p.m.
  • Surgical Waiting Room Host/Hostess
    We are looking for volunteers who enjoy interacting with families and staff and who would love to assist anxious families by serving as a host/hostess and as a liaison between families of patients and staff in this fast paced environment. Volunteers will also make coffee, track families and provide communication. Volunteers assist in the surgical waiting room during two shifts Monday through Friday: 7:00 a.m. to 11:00 a.m. and 11:00 a.m. to 4:00 p.m.

Methodist West Hospital

If you are interested in volunteering at Methodist West Hospital, the first step is to fill out the application.  Please click here to fill out an application.   After we have processed your application we will contact you to set up a time for an interview and we will discuss the application process such as health screen, criminal background, orientation, training.  If you have any questions, please call the Volunteer Services department at Methodist West at 515-343-1088. Thank you for your interest in volunteering at Methodist West.  Below are the current open positions:

  • Gift Shop
    Methodist West is looking for individuals who enjoy working with the public and can provide retail sales in our hospital gift shop. Volunteers must have excellent customer service skills and enjoy working together as a team. All volunteers are trained and do not need previous retail experience. Volunteers must be able to stand and walk throughout their shift. We currently need a volunteer for shifts: 
    • Monday through Friday from 10:00 a.m. - 1:00 p.m. and 1:00 p.m. - 4:00 p.m.
  • My UnityPoint Health Volunteer
    We currently have a need for a volunteer on our 3rd and 4th floors to assist patients in registering for the My UnityPoint Health program.  The day/time for the position is flexible.  This position requires a volunteer who is comfortable with a laptop and able to introduce our patients to our online health record program.  We provide training to all the volunteers for this position.  The volunteers get one on one contact with the patients and an opportunity to visit with our patients on the floors.  This position it typically 3-4 hours per week.

  • 3rd Floor Volunteers
    We are in need of a volunteer on Tuesday afternoons from 1-4 on our orthopedic floor.  Volunteers assist patient families who are coming up from the surgery waiting room.  They also assist staff in day to day activities. Volunteers must be able to walk distances from the waiting area to the patient rooms.