UnityPoint Health - Des Moines

Adult Volunteer

Volunteers at Iowa Methodist, Iowa Lutheran and Methodist West make a difference for our patients, families and staff at the hospitals. We have opportunities for men and women. There can be opportunities both in patient care areas and non-patient areas such as the gift shop, family waiting rooms, clerical support, and more. A typical volunteer assignment is once a week for 2-4 hours. We ask our volunteers to make a six-month commitment.

Steps to becoming a volunteer:

  1. Have a desire to help and become a part of our health care team.
  2. Complete a volunteer application (including contact information for 3 personal references).
  3. Complete a simple health screening at no cost to you. A seasonal flu vaccine is required.
  4. Pass a criminal background and dependent adult/child abuse registry check.
  5. Attend a placement interview/orientation session.
  6. Complete necessary training.

Our Campuses


Iowa Methodist and Blank Children's Hospital

Our summer placements have been made. Please check back mid-August for information on our fall volunteer interest meeting and volunteer opportunities. 

Iowa Lutheran Hospital

Please fill out the Iowa Lutheran Hospital Volunteer Form (on the left) to request additional information about how to become a volunteer or call 515-263-5475. A few of our volunteer opportunties are highlighted below:

  • Volunteer Office Receptionist
    Are you looking for an engaging activity in which you could use your office experience to help others in a friendly atmosphere? Our volunteer receptionist use their time and talents to assist in answering the telephone, taking messages, referring calls, etc. Their customer service friendliness helps set the tone for visitors coming to the volunteer office. From walk-in client questions to running errands and helping with assigned projects. The volunteer receptionist position is vital to helping the office run efficiently. The shifts are: Monday-Friday 9:00 a.m.-Noon or Noon-3:30 p.m.  
  • Not New Shop
    If you would enjoy working with the public and helping to provide a valuable service to he community, then volunteering at the Not New Shop thrift store is for you! We are looking for customer service-oriented individuals to assist customers with purchases, sort and price donations and keep the shop the shop in order.
  • Gift Shop
    Would you enjoy interacting with the public in a fun retail environment? Do you have great customer-service skills? We are looking for individuals to help in our Gift Shop. Volunteers assist customers, ring up sales and help keep the shop organized.

Methodist West

To find out more information about the application process, please call the Volunteer Services department at Methodist West at 515-343-1088. Below are the current open positions:

  • Ambassador Volunteer
    Methodist West is looking for a volunteer at the main information desk located in the main lobby on an as needed basis. Our Ambassador volunteers assist visitors coming into the hospital as well as escort patients and their families to various locations at the hospital. If you enjoy interacting with the public and are able to walk to/from various departments at the hospital, we would love to visit with you further.

  • Gift Shop
    Methodist West is looking for individuals who enjoy working with the public and can provide retail sales in our hospital gift shop. Volunteers must have excellent customer service skills and enjoy working together as a team. Volunteers must be able to stand and walk throughout their shift. We are currently needing a volunteer for these shifts:
    •  Mondays: 10 a.m.-1 p.m.
    • Tuesdays: 10 a.m.-1 p.m.
    • Fridays: 10 a.m.-2 p.m.
  • Surgery Waiting Area Desk
    Our surgery waiting area is looking for a volunteer for our Friday morning shift from 7-11:30 a.m. and substitute volunteers. Volunteers must like to multi-task and enjoy dealing with a wide variety of people. If you like working with the public as well as working closely with staff.