Information for Patients

For St. Luke's Hospital Patients

At St. Luke's, we offer so much more than exceptional healthcare. We also provide patients and visitors with the comforts of home, the convenience you need and helpful, compassionate service.

If you have questions or concerns regarding your care at
St. Luke's, contact our patient relations department at (319) 369-7710.

Questions about your stay

Learn more about what to expect during your stay at St. Luke's, from billing questions and hospital charges, maps and parking information or take a virtual tour before you come to
St. Luke's.

Patient support

A hospital stay can be a stressful time for anyone. St. Luke's provides information and services to support you during and after your stay, including spiritual care, support groups, advance directives and tips for talking with your healthcare providers.

Parking

Patients and visitors should use our complimentary valet parking and enter through our West Entrance. An information desk is located immediately through the main entrance double doors.

Sending a gift

It's easy to order flowers or a gift or a greeting online for patients at St. Luke's.

Visiting hours

St. Luke's believes having visitors and family present during hospitalization may help patients in their recovery.  In addition, we recognize the rights of patients to have visitors while they are hospitalized. Visitors are typically welcome until 8 p.m., although some units may have more limited visiting policies that meet the need of their patients. "Family and Friends" may stay longer after seeking permission from the nursing unit. In addition, we observe a quiet time from 12:30 - 1:30 p.m. each day.

Maps & directions

View maps and parking information.

Consent to treat form

All patients or patient representatives sign a consent to treat prior to receiving care or services.